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Privacy Policy

Effective Date: 01-JANUAY-2020

Introduction

Welcome to www.ifrslab.ae. This Privacy Policy outlines how EFFICIENT CONCEPTS MANAGEMENT CONSULTANCIES CO. L.L.C, operating under the trading name “IFRS Lab,” collects, uses, discloses, and protects your personal information when you visit and use our website.

About Us

IFRS Lab is a trading name of EFFICIENT CONCEPTS MANAGEMENT CONSULTANCIES CO. L.L.C, a company based in the United Arab Emirates.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details you provide through our website forms or communications.
Technical Data: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

Provide and improve our services.
Respond to your inquiries and provide customer support.
Send you updates, marketing communications, and promotional materials (you may opt-out at any time).
Analyze website usage and enhance user experience.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
As required by law or to protect our rights, property, or safety.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect data about your interactions with the site. You can control the use of cookies through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us at info@ifrslab.ae

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: 

EFFICIENT CONCEPTS MANAGEMENT CONSULTANCIES CO. L.L.C
Trading as IFRS Lab
 info@ifrslab.ae
United Arab Emirates

Modern Slavery Policy for IFRS Lab

Introduction

IFRS Lab is committed to improving our practices to combat slavery and human trafficking. Our policy reflects our promise to act ethically and with integrity in all our business relationships and to implement and enforce effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our own business or in any of our supply chains.

Scope

This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, agents, contractors, external consultants, third-party representatives and business partners.

Responsibility

Responsibility for the policy’s implementation and enforcement falls upon the Heads of Departments. Compliance with this policy is mandatory, and non-compliance can lead to disciplinary actions, including termination.

Commitments

Risk Assessment: Regularly review the risks of modern slavery practices within our business operations and supply chain.

Due Diligence: Implement appropriate due diligence processes to ensure that our supply chains are free from slavery and human trafficking.

Training: Provide training on modern slavery and human trafficking to our staff and management responsible for hiring and procurement processes.

Reporting: Maintain clear channels for employees and outsiders to report concerns about slavery and human trafficking, protecting the anonymity of whistleblowers.

Review and Audit: Conduct periodic audits and reviews to ensure compliance with this policy, making improvements as necessary.

Compliance with Local Laws

We commit to understanding and complying with the laws and regulations regarding modern slavery in the UAE, as well as international laws that apply to our business.

Review

This policy will be reviewed annually and updated as necessary to ensure it meets legal requirements and reflects the needs of our organization.

Complaints Policy for IFRS Lab

Introduction

At IFRS Lab, we are committed to providing high-quality services to all our clients and partners. We recognize that sometimes things can go wrong, and when they do, we encourage feedback and complaints to help us improve. This policy outlines our approach to receiving and handling complaints.

Scope

This policy applies to all our services and operations, covering complaints from clients, partners, stakeholders, and the public regarding our business practices, employee conduct, or any other aspects of our operations.

Purpose

  • The purpose of this policy is to ensure that:
  • Complaints are handled fairly, efficiently, and effectively;
  • Complainants feel that their grievances are taken seriously;
  • The process is transparent and confidential;
  • Resolution is timely.

How to Make a Complaint

Informal Resolution: We encourage an informal resolution initially, if possible. Please speak directly with the relevant department or contact.

Formal Complaint: If the issue cannot be resolved informally, please submit your complaint in writing (email or letter) to our designated Complaints Officer. Include all relevant details: your name, contact information, details of the complaint, and any proposed resolution.

Online Submission: Complaints can also be submitted through our website via the dedicated complaints form.

Processing Your Complaint

Acknowledgement: We will acknowledge receipt of your complaint within three business days.

Investigation: Your complaint will be investigated impartially by an appropriate person who was not directly involved in the matter.

Response: We aim to resolve complaints within 15 business days of receipt. If the issue is complex and requires more time, we will inform you of the new timeline and progress.

Resolution: We will contact you to discuss the findings and agree on a resolution.

Escalation

If you are not satisfied with the initial resolution, you can request an escalation of your complaint. The escalated complaint will be reviewed by a senior manager or the director, and a final decision will be communicated within an additional 10 business days.

 

Confidentiality

All complaints received will be treated with confidentiality and in accordance with relevant data protection regulations.

Review

This policy will be reviewed annually to ensure its effectiveness. Suggestions for improvements from stakeholders are welcome as part of the review process.

Environmental and Sustainability Policy for IFRS Lab

Introduction IFRS Lab is committed to leading the industry in minimizing the impact of its activities on the environment. The policy below outlines our efforts to achieve this goal and demonstrates the integration of sustainability and environmental management with our business operations.

Scope This policy applies to all our operations and services across the organization, including all employees and contractors engaged by IFRS Lab.

Our Commitment We commit to:

  • Reduce Waste: Implementing practices that reduce waste and promote resource recycling and reuse across all operations.
  • Energy Efficiency: Enhancing energy efficiency in our operations and promoting the use of renewable energy sources where feasible.
  • Sustainable Resources: Using sustainable resources and procuring responsibly to minimize our environmental footprint.
  • Compliance: Complying with all applicable environmental regulations and striving for continuous improvement in our environmental performance.
  • Stakeholder Engagement: Engaging stakeholders in our environmental initiatives and ensuring transparent communication about our environmental performance.
  • Employee Training: Educating and training employees in environmental issues and the environmental effects of their activities.

Objectives and Targets

  • To reduce general waste by 20% annually.
  • To decrease energy consumption by 10% each year through improved efficiencies.
  • To achieve at least a 30% rate of recycled materials in our procurement processes.

Implementation

Responsibility: The Environmental Officer is responsible for ensuring the implementation of this policy, supported by management and all employees.

Action Plan: We will develop and maintain an action plan to achieve our environmental objectives and targets.

Monitoring and Reporting: Regular monitoring and reporting will be conducted to evaluate the effectiveness of the environmental strategies we have implemented.

Continuous Improvement We will continuously assess our environmental policy and practices to adapt and improve our sustainability efforts. This will be aligned with our business growth and the evolving needs of our community and stakeholders.

Review This policy will be reviewed annually as part of our management review process to ensure it remains relevant and effective in meeting our goals for sustainability and environmental responsibility.

Cookies Policy for IFRS Lab

Introduction

At IFRS Lab, we use cookies and similar technologies to enhance your experience on our website, www.ifrslab.ae. This Cookies Policy explains what cookies are, how we use them, and your choices regarding their usage.

What are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies We Use

Essential Cookies:

These cookies are necessary for the proper functioning of our website. Without these cookies, certain parts of our website would not work as intended. These cookies do not collect any personal information.

Performance Cookies:

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

Functionality Cookies:

These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.

Targeting/Advertising Cookies:

These cookies are used to deliver ads more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. These cookies remember that you have visited a website, and this information may be shared with other organizations, such as advertisers.

How We Use Cookies

To Improve Website Functionality:

Cookies help us understand how our website is being used, allowing us to improve the user experience.

To Remember Preferences:

Cookies allow our website to remember your preferences and settings, such as language and region, which makes your visits more convenient.

For Analytics Purposes:

We use cookies to compile anonymous aggregated data that help us understand how visitors use our website. This enables us to improve the site’s structure and content.

Your Choices Regarding Cookies

Managing Cookies:

Most web browsers allow control of cookies through the browser settings. You can choose to block or delete cookies, but doing so may prevent you from taking full advantage of the website.

Disabling Cookies:

If you wish to disable cookies, you can do so by changing the settings in your browser. However, please note that disabling cookies may affect the functionality of our website.

Third-Party Cookies:

Some cookies on our website may be placed by third-party service providers, such as those providing analytics services. These cookies are controlled by the third parties and not by us. We encourage you to check the third-party websites for more information about their cookies and how to manage them.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology or legislation affecting the way we use cookies. We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies, please contact us